False Alarm billing software (FAB) assists municipalities in reducing costly false alarm calls for service at the same time increasing cost recovery (revenue) to your jurisdiction by properly tracking repeat offenders, providing timely notices and fee assessment, holding the alarm owner accountable for wasteful false alarm incidents.   

There are two software products with FAB, and three ways to implement the solution you choose.  Using our software tools is not rocket science, it is designed to be easy and simple to use.   Each jurisdiction that chooses to work with EnablePoint has unique processes and procedures, and our software tools are designed to adapt to your workflow, and not force you to adapt your policy and process to a more 'cookie cutter' static system.  

       

All Solutions provide the following features and benefits

FAB software accommodates all city or township ordinance fee schedules. Whether your City's ordinance is all inclusive or when you have a separate ordinance for Police, Fire, ambulance or 911 calls, our software can accomandate:

• Count False Alarms
  • Together with Police and Fire
  • Separate with Police and Fire
  • Distinguish counts and fees by residential or commercial, and Exempt or Government locations
  • Distinguish letter by the number of false alarms, or by 'countable' or 'not countable' (charge-able or not charge-able) 
• Assess fees based on count
  • Registered or not registered fee tables
  • Commercial or Residential fee tables
  • False Alarm Exempt or Registration Exempt or both Exempt fee tables. 

Our proven software can increase short-term revenue for your organization and at the same time reduces police and fire staffing costs by assisting in the reduction of false alarms. Call us for an on-site or remote demonstration now!

Increases municipal revenue at the same time making Police and Fire personnel safer. Helps reduce overtime and other staffing expenses.

The FAB software integrates with all 911 dispatch systems. A daily, monthly, or weekly export provides all the necessary data we need to begin the tracking and billing functions.

Data is processed through our intelligent import process, and suspected data integrity issues such as typographical errors, incorrect suite numbers or addresses are presented to the user, and the corrections are easily made. This process is quick and has proven to maintain an accurate false alarm count allowing for frequent alarm offenders to be assessed fees properly.

The software is protected by user levels for management, administrative, and clerical staff.

 

Logical overview of the Registration and False Alarm Billing process with EnablePoint 

 

Features of FAB

• Important false alarm incidents from any CAD system
• Important false alarm incidents from fire CAD system and police CAD system separately
• Print warning letters daily, weekly, or monthly and perform billing functions on a different interval such as only monthly or only bimonthly
• Enter payments, credits, ,,,,,,and debits.
• Customized letters specific to the number of false alarm and additionally customize a bowl letters based on if it the account is registered, not registered, or exempt. Separate letters can also be printed for fire false alarms if desired.
• The ability to print a courtesy copy letter to the property owner of an alarm location
• The ability to print a warning letter of an impending tax export of false alarm charges that are not paid. The pending tax export letter can be printed to property owner, billing address, or alarm address depending on how the system is configured by the user.

 

Features of OARS

 

Call 734-268-6058 for a product demonstration today!